Point of Sale
Restaurant POS
A fast, offline-resilient point-of-sale suite covering front-of-house ordering, kitchen display, delivery aggregation and multi-branch reporting.
Client
Saffron Hospitality
Industry
Food & Beverage
Year
2024
Duration
7 months
Business Challenge
Peak-hour queues stalled whenever the internet dropped, delivery orders were re-typed from three tablets, and head office had no same-day visibility of branch performance.
Our Solution
We built an offline-first POS with local-first ordering and background sync, aggregated the delivery channels into one ticket stream, and gave head office a live multi-branch dashboard.
Engineering
Technology Stack
Chosen for longevity and operational simplicity, not novelty — every dependency here is one we still support today.
6
Core technologies
7 months
Build duration
2024
Delivered
Inside the build
Project Features
Offline-first ordering
Every terminal keeps a local ledger and reconciles automatically once the link returns.
Kitchen display system
Course-aware ticket routing with prep timers and colour-coded urgency.
Delivery aggregation
Third-party channels land in one queue with unified menus and stock rules.
Table & floor plan
Drag-to-seat floor management with split bills and per-seat items.
Live branch reporting
Sales, voids and labour cost per branch, refreshed continuously.
Stock deduction
Recipe-level ingredient deduction ties menu sales back to inventory.
Development Process
Two weeks of service-time observation across breakfast, lunch and dinner peaks.
A tablet prototype tested by real servers during live shifts before committing.
Thumb-reachable, high-contrast controls that work with wet hands and gloves.
Local-first data layer with deterministic conflict resolution for order edits.
Printer, cash drawer and card-terminal integration tested per branch model.
Pilot branch, then a two-branch-per-week schedule with on-site training.
The Results
Average order time fell by more than a third and the chain expanded to new branches without adding back-office headcount.
38%
Faster order time
0
Sales lost offline
24
Branches deployed
3.1x
Reporting speed
